Customer Service Representative

Ref ID: 03310-0010734132
Classification: Customer Service
Compensation: $13.30 to $15.40 per hour
Customer Service Representative OfficeTeam is currently searching for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This role will be situated in a challenging and dynamic environment. This short term temporary-to-full time Customer Service Representative position in Middlefield, Ohio could be perfect for you! What you get to do every single day - Manage and place incoming telephone calls - Field and send written business correspondence - Provide accurate, friendly customer service in a timely fashion - May support business development and client referral goals by actively cross-selling and referring customers
- 2+ years' experience with performing in a goal-driven customer-focused environment preferred - Ability to effectively interact, verbally and in writing - success driven attitude and an engaging businesslike approach - Demonstrated ability to interact effectively with internal and external partners and clients/customers - Experience performing extensive research to resolve complex customer inquiries - Strong customer service and office administrative skills - Excellent computer skills - Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Customer service experience - Solid understanding of Microsoft Excel If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
? 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
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